Reservations and Cancellations

  • After booking you will receive a confirmation email, this will contain your welcome letter, directions etc. Please check junk items for email. 
  • If you need to cancel your space with less than 2 weeks notice a refund will unfortunately not be possible, however I will be able to move your booking to another block.
  • At your first class you will be asked to complete a short registration form, if any information changes please ask for a new form. Please state any allergies or medical conditions here. 
  • If you or your child need any adjustments to the classes to ensure you are comfortable then please let Jemma know.
  • Courses will only run if there is enough interest, on the rare occasion a block does have to be cancelled then a full refund will be provided.

Course Expectations

In order for everyone to relax and enjoy the classes there are some simple expectations for everyone to follow. Thank you very much for your cooperation. 

  • If taking a photo of your own child please ensure other people are not in the background, unless you have prior permission. Do not post photos of other people's children on social media without their consent.
  • Please ensure that you carry out a patch test with Coconut Oil before coming to a massage class, or alternatively bring your own oil that you have used before. 
  • If you are unwell please can I ask you stay home and get better to avoid the spread of any illnesses.
  • Please be respectful and inclusive at all times during the course. 
  • Please always keep hot drinks out of reach of children during refreshment time.
  • Please supervise your children at all times during the class. During Wee Ones classes we use loose parts and natural resources so children must be supervised at all times.  Thank you. 
  • Jemma will take every step to ensure that the class is delivered in a safe and clean environment. 
  • If you wish to see any certificates or documentation please ask. 
  • I will always do my best to ensure classes run smoothly and the content is enjoyable for all families. If there is anything you have not been satisfied with then please do contact me as your earliest convenience so I can make changes. I would rather rectify the problem for you as soon as possible. 

Please contact Jemma if you have any questions at all. 

Many thanks for all your cooperation.